How do you ensure quality?
We at PortableVoices completely understand the importance of accuracy in transcription. That’s why we always aim for 99% accuracy. We start by hiring only the best. We then employ a system of reviews and checks to ensure quality and accuracy. So, you can be sure your audio files are transcribed with great care and attention to detail.
How do you keep my information secure?
Do you offer a discount for high volume?
5% OFF for 2500+ uploaded minutes*
10% OFF for 5250+ uploaded minutes*
15% OFF for 10000+ uploaded minutes*
*Uploaded minutes calculated for all orders.
Do you offer transcription services in other languages?
Do you use speech recognition software to produce your transcriptions?
Never. Speech-to-text programs can’t achieve the quality our professional transcriptionists can.
How do I know if I have a low-quality audio file?
Low-quality audio has one or more of the following:
- Speakers talking over each other
- Background noise
- A low-quality microphone
- A microphone that’s far from the speaker(s)
We add $0.20 a minute for these more complex transcriptions and assign them to our more experienced Pro Transcribers to guarantee quality results.